Privacy Policy

1. Purpose and Scope

This Privacy Policy outlines how Enerlligence Analytics collects, processes, stores, protects, and discloses personal and business information obtained through our websites, digital platforms, analytics services, research products, applications, and related information services (collectively, the "Services"). As a global information services provider, the Company is committed to maintaining the highest standards of data privacy, confidentiality, transparency, and responsible information governance, consistent with applicable international data protection laws and industry best practices. This Policy applies to all users, subscribers, clients, partners, and visitors interacting with our Services globally.

2. Regulatory Compliance Framework

The Company processes personal data in accordance with applicable international regulations, including but not limited to:

• General Data Protection Regulation (GDPR) – European Union
• UK Data Protection Act
• Nigerian Data Protection Act (NDPA)
• California Consumer Privacy Act (CCPA) where applicable
• OECD Privacy Principles
• ISO 27001 Information Security standards

Where local laws impose stricter requirements, such laws shall prevail.

3. Information We Collect

We may collect and process the following categories of information:

3.1 Personal Information

• Name and professional contact details
• Email address and telephone number
• Organisation and job title
• Account registration information
• Communication preferences

3.2 Business and Usage Information

• Subscription and transaction records
• Platform usage analytics
• IP address and device identifiers
• Login credentials and authentication data
• Website interaction data

3.3 Information Provided Voluntarily

Information submitted through contact forms, research subscriptions, event registrations, surveys or correspondence.

4. Lawful Basis for Processing

Personal data is processed only where lawful grounds exist, including:

• Performance of contractual obligations
• Legitimate business interests
• Legal and regulatory compliance
• User consent
• Protection of vital interests

5. Use of Information

Information collected may be used to:

• Deliver research, analytics, and intelligence services
• Manage subscriptions and client relationships
• Improve platform functionality and user experience
• Conduct market analysis and service optimisation
• Communicate service updates and industry insights
• Meet regulatory and compliance obligations
• Prevent fraud, cybersecurity threats, or misuse

The Company does not sell personal data.

6. Data Sharing and Disclosure

Information may be shared only where necessary with:

• Affiliates and authorised service providers
• Technology and cloud infrastructure partners
• Professional advisers (legal, audit, compliance)
• Regulatory authorities where legally required

All third parties are contractually required to maintain appropriate confidentiality and data protection standards.

7. International Data Transfers

Given the global nature of our operations, data may be transferred across jurisdictions. Such transfers are conducted using appropriate safeguards including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Secure cloud infrastructure compliant with international standards

8. Data Security

The Company maintains robust administrative, technical, and physical safeguards designed to protect information against unauthorised access, alteration, disclosure, or destruction, including:

• Encryption protocols
• Access control mechanisms
• Secure hosting environments
• Continuous cybersecurity monitoring
• Periodic security assessments

9. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfil contractual or service obligations
• Meet regulatory requirements
• Resolve disputes
• Enforce legal agreements

Data is securely deleted or anonymised once retention periods expire.

10. User Rights

Subject to applicable law, individuals may exercise the following rights:

• Right of access
• Right to correction
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Requests may be submitted using the contact details provided below.

11. Cookies and Tracking Technologies

Our digital platforms utilise cookies and similar technologies to enhance platform performance, analyse usage trends, and personalise user experience. Users may manage cookie preferences through browser settings. For more information, please see our Cookie Policy.

12. Confidentiality of Industry and Client Data

As an information services organisation, the Company treats all client, research, and proprietary data with strict confidentiality and applies professional information-handling standards consistent with global advisory and research institutions.

13. Third-Party Links

Our Services may contain links to external websites. The Company is not responsible for the privacy practices or content of third-party platforms.

14. Policy Updates

This Privacy Policy may be updated periodically to reflect regulatory developments, technological changes, or operational requirements. Updated versions will be published on our website with the revised effective date.

15. Contact Information

For privacy-related enquiries or requests:

16. Governance Statement

The Board and Executive Management of Enerlligence Analytics maintain oversight of data governance and privacy compliance to ensure adherence to international best practices in information stewardship, ethical data usage, and stakeholder trust.