Privacy and Cookie Policy

Enerlligence ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy and Cookie Policy ("Policy") outlines how we collect, use, store, and protect your personal data. By using our services, you agree to the terms of this Policy.

1. Introduction

At Enerlligence, we prioritize your privacy and strive to protect the personal data you share with us. This Policy explains our data collection practices, your rights regarding your personal data, and how we use cookies to enhance your experience on our website.

2. Data Controller

Enerlligence acts as the data controller responsible for your personal data. If you have any questions or concerns about this Policy or your personal data, please contact us at privacy@enerlligence.com.

3. Data Collection

We collect personal data to provide you with the best possible service. The types of personal data we collect include:
• Identification Data: Name, date of birth
• Contact Details: Postal address, email address, telephone number
• Financial Information: Bank account details, payment card details
• Website Usage Data: IP address, login information, browsing history, and other analytical data
• Other Data: Information you provide in communications with us or through our website, including posts in community forums

We collect personal data through various means, including:
• Our website
• Telephone communications
• Email and other correspondence
• Networking events
• Publicly accessible sources
• Third parties

4. Use of Personal Data

We use your personal data for the following purposes:
• To communicate with you regarding your subscription and our services
• For business management and administrative purposes
• To facilitate marketing and business development
• To provide customer support and respond to inquiries
• For billing and payment processing
• To comply with legal, regulatory, and professional obligations
• To monitor and analyze website usage to improve our services
We may also use your data to inform you about special features, services, or products that may interest you. You can opt-out of marketing communications at any time by contacting us at privacy@enerlligence.com.
5. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files placed on your device that help us provide a more personalized service. Cookies do not identify you personally but may store preferences and technical information.

You can manage or disable cookies through your browser settings. For detailed instructions on how to control cookies, visit www.aboutcookies.org. Please note that disabling cookies may impact the functionality of our website.

6. Legal Basis for Processing (EU Members and Subscribers)

We rely on the following legal bases for processing your personal data:
• Contractual Necessity: To fulfill our contractual obligations to you
• Legal Obligation: To comply with legal and regulatory requirements
• Legitimate Interests: To manage our business and improve our services, provided these interests do not override your rights
• Consent: Where you have provided explicit consent for specific purposes

7. Data Sharing

We may share your personal data with:
• Auditors and professional advisors
• Law enforcement and regulatory bodies
• External service providers (e.g., IT, security, data storage)
• Carefully selected third parties for marketing purposes (with your consent)
• Analytics and search engine providers

We will ensure that any third party with whom we share your data upholds the same level of data protection standards.

8. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) that do not offer the same level of data protection. In such cases, we will take appropriate measures to ensure your data is protected in accordance with this Policy.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Factors determining retention periods include:
• Duration of your subscription or membership
• Legal and regulatory requirements
• Time limits for potential legal claims

10. Your Rights

You have the right to:
• Access your personal data
• Rectify inaccurate or incomplete data
• Request the deletion of your data
• Restrict the processing of your data
• Object to data processing
• Request data portability

To exercise any of these rights, please contact us at privacy@enerlligence.com. We will respond to your request within one month.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. We regularly review our security practices to ensure the safety of your information.

12. Changes to this Policy

We may update this Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly. Please review this Policy periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions or concerns about this Policy or your personal data, please contact us at:
Enerlligence Email: privacy@enerlligence.com

By using our services, you consent to the terms of this Privacy and Cookie Policy. For EU members and subscribers, we process your data based on your consent or other legal bases as described above